Product Service Support 

• Undertake the related planning and delivery functions in preparation for Test Days
• Scan documents to monitor performance and identify issues 
• Support the materials handling, set up and day to day operations
• Sort and pack exam materials to and for designated test venues
• Ensure exam materials are received at Test Centre and stored securely 
• Reconcile exam materials and papers received, report and escalate any discrepancies

Customer support 

• Communicate with candidates and inform them with the proper information
• Receive and respond to enquiries from/to customers and may be a specific point of reference on queries relating to an area of nominated expertise or responsibility

Relationship & stakeholder management 

• Proactively work with Operations Manager to deliver satisfactory and timely resolution of cust

• Conduct comprehensive analysis of private & public investment opportunities spanning equities, fixed income, real estate, and alternative investments, within different asset classes.
• Perform in-depth research, on-site due diligence and evaluation of potential investments based on their risk-return profiles, market trends, and financial performance.
• Prepare meticulous investment memos and presentations for the Investment Committee, ensuring clear articulation of investment recommendations.
• Stay abreast of market developments, economic indicators, and regulatory changes, while providing regular updates to senior management and stakeholders on fund performance.
• Assist in the execution of special projects and initiatives related to FO investment.

• Gather, analyze, and document current state business processes and technology architecture using a variety of methods
• Work with investment staff to design and document end-to-end business process and technology solutions that improve business processes, automate manual steps, increase efficiency, and lower operational risk
• Portfolio management, trading and investment operations areas will be a significant focus
• Develop detailed requirements and interface specifications using a variety of techniques
• Evaluate data requirements in support of the targeted business processes
• Develop test strategies, test plans, and success criteria
• Collaborate with technical, vendor, and business teams to coordinate system integrations, and user acceptance testing to ensure issues are resolved in a timely and appropriate manner
• Develop training materials and coordinate / conduct end-user training sessions

• Perform daily accounting duties in relation to Accounts Payable
• Handle payments and reconciliation and the related update in the accounting system (ACCPAC)
• Co-ordinate with internal and external vendors
• Assist in stock take activities
• Provide general clerical support and administrative duties
• Ad hoc assignments as required

• Provide recommendations on advanced cleaning and sanitation processes and programs that drive a positive guest experience and create cleaner, safer, and healthier environments
• Manage foodservice, hospitality industries customers by growing sales; retaining accounts by providing service excellence; gaining new sales through new products and new customers
• Perform maintenance on warewashing, laundry and dispensing equipment and systems; leveraging this service to strengthen the customer relationship
• Demonstrate safe equipment use, ensuring that your customers’ facilities are fully operational, and teams are properly trained
• Provide on-site technical support to customers

To assist in coordination, support and implementation of various training and procurement activities and operation, which includes:

liaison with instructors and trainees, performance management, etc.;

training policy research, analysis, formulation, etc.;

administration and logistics supports to events;

and other clerical and administrative duties.

• To take up various posts including operation posts at the workplaces
• To handle customers’ enquiries & complaints 
• To provide high quality customer services and value added service 
• To handle all necessary tasks relating to membership program including cross selling and member recruitment
• To assist the event promotion and redemption activities
• Other duties assigned by Supervisor

• Responsible for the success of the ERP solution delivery for payroll-related processes
• Report to Senior Manager – Enlight and work closely with other subject matter experts to discuss the process design, seek process design decisions and report blockers where required 
• Understand payroll-related functionalities and capabilities in new ERP solution
• Work closely with relevant stakeholders to define related business requirements and provide solutions to align different requirements and design of to-be process
• Work closely with Technical Team and the System Integrator (SI) to deliver to-be process which satisfies business requirements
• Accountable for testing the to-be processes, develop user manua

- Identify and target potential customers in the F&B industry, including restaurants, bars, chains, and other foodservice channels.

- Develop and implement sales strategies and plans to achieve sales targets and revenue goals.

- Conduct market research to identify customer needs, trends, and competitor activities.

- Proactively pursue new business opportunities and build a strong pipeline of prospective clients.

- Build and maintain strong relationships with existing and new customers, understanding their unique requirements and providing exceptional customer service.

- Conduct regular customer visits and product presentations to showcase the benefits and features of our frozen meat products.

- Address customer concerns, resolve issues, and ensure customer satisfaction.

- Collaborate with the customer service team to ensure smooth order processing and timely delivery.

• Conduct alerts investigation and escalate cases of suspicious activity
• Collect and document evidence on suspicious transactions
• Conduct statistical analysis on alerts generation / clearance
• Prepare Suspicious Transaction Reports
•  Provide regulatory updates to management and business stakeholders from time to time

• Develop and enhance the English curriculum, ensuring alignment with educational standards and the needs of students. 
• Provide guidance and support to English teachers, fostering their professional growth and ensuring effective instructional practices. 
• Recruit, hire, and onboard qualified English instructors. Conduct regular performance evaluations, offer constructive feedback, and provide opportunities for professional development.
• Monitor and evaluate the effectiveness of instructional delivery, student engagement, and academic progress. Implement strategies to address areas of improvement and maintain high standards of excellence.
• Collaborate with teachers and counselors to provide academic support and guidance to students. 
• Design and implement assessment strategies to measure student progress and competency in English.