JN -042024-127294
Hong Kong Island
Central & Western District
Annual
Contract
Product Service Support
- Undertake the related planning and delivery functions in preparation for Test Days
- Scan documents to monitor performance and identify issues
- Support the materials handling, set up and day to day operations
- Sort and pack exam materials to and for designated test venues
- Ensure exam materials are received at Test Centre and stored securely
- Reconcile exam materials and papers received, report and escalate any discrepancies
Customer support
- Communicate with candidates and inform them with the proper information
- Receive and respond to enquiries from/to customers and may be a specific point of reference on queries relating to an area of nominated expertise or responsibility
Relationship & stakeholder management
- Proactively work with Operations Manager to deliver satisfactory and timely resolution of cust
- Exam operation support and Customer support
- Office-based admin work
- Five days work week
Our client, the United Kingdom's international cultural relations organization, is looking for an Exam Operations Officer.