• Provide administrative support and assistance to the HR Team, ranging from manpower planning, recruitment, staff onboarding and offboarding arrangement, training and development

• Administer various HR systems and programs, including but not limited to HR information systems, medical schemes, and provident fund scheme

• Support the cultivation and maintenance of harmonious employee relations by providing various HR services, including handling general employees’ inquiries and requests, handling industrial accidents/sickness cases, and organizing HR-related activities, etc.

• Compile HR-related statistics and reports

• Maintain an updated, efficient, and effective central filing system

• Provide support to ad hoc assignments/projects as and when required

• Create large scale, detailed project plan with dependencies, milestones, and key artifacts
• Manage work plan, tracking, and milestones
• Create and maintain management dashboards and summaries
• Communicate project management status to different stakeholders as required

Product Service Support 

• Undertake the related planning and delivery functions in preparation for Test Days
• Scan documents to monitor performance and identify issues 
• Support the materials handling, set up and day to day operations
• Sort and pack exam materials to and for designated test venues
• Ensure exam materials are received at Test Centre and stored securely 
• Reconcile exam materials and papers received, report and escalate any discrepancies

Customer support 

• Communicate with candidates and inform them with the proper information
• Receive and respond to enquiries from/to customers and may be a specific point of reference on queries relating to an area of nominated expertise or responsibility

Relationship & stakeholder management 

• Proactively work with Operations Manager to deliver satisfactory and timely resolution of cust

• Gather, analyze, and document current state business processes and technology architecture using a variety of methods
• Work with investment staff to design and document end-to-end business process and technology solutions that improve business processes, automate manual steps, increase efficiency, and lower operational risk
• Portfolio management, trading and investment operations areas will be a significant focus
• Develop detailed requirements and interface specifications using a variety of techniques
• Evaluate data requirements in support of the targeted business processes
• Develop test strategies, test plans, and success criteria
• Collaborate with technical, vendor, and business teams to coordinate system integrations, and user acceptance testing to ensure issues are resolved in a timely and appropriate manner
• Develop training materials and coordinate / conduct end-user training sessions

• Perform daily accounting duties in relation to Accounts Payable
• Handle payments and reconciliation and the related update in the accounting system (ACCPAC)
• Co-ordinate with internal and external vendors
• Assist in stock take activities
• Provide general clerical support and administrative duties
• Ad hoc assignments as required

To assist in coordination, support and implementation of various training and procurement activities and operation, which includes:

liaison with instructors and trainees, performance management, etc.;

training policy research, analysis, formulation, etc.;

administration and logistics supports to events;

and other clerical and administrative duties.

• To take up various posts including operation posts at the workplaces
• To handle customers’ enquiries & complaints 
• To provide high quality customer services and value added service 
• To handle all necessary tasks relating to membership program including cross selling and member recruitment
• To assist the event promotion and redemption activities
• Other duties assigned by Supervisor

• Responsible for the success of the ERP solution delivery for payroll-related processes
• Report to Senior Manager – Enlight and work closely with other subject matter experts to discuss the process design, seek process design decisions and report blockers where required 
• Understand payroll-related functionalities and capabilities in new ERP solution
• Work closely with relevant stakeholders to define related business requirements and provide solutions to align different requirements and design of to-be process
• Work closely with Technical Team and the System Integrator (SI) to deliver to-be process which satisfies business requirements
• Accountable for testing the to-be processes, develop user manua

• Conduct alerts investigation and escalate cases of suspicious activity
• Collect and document evidence on suspicious transactions
• Conduct statistical analysis on alerts generation / clearance
• Prepare Suspicious Transaction Reports
•  Provide regulatory updates to management and business stakeholders from time to time

• Perform individual and corporate clients AML risk regular review / assessments within preset timeline
• Conduct name screening through World Check One system
• Score and rate AML risk listed in assessment form
• Handle and review existing accounts with enhanced due diligence
• Liaise with relevant parties on documents requirements and solve potential issues
• Assist in ad hoc tasks assigned by supervisors

• 資料輸入
• 一般文書處理
• 處理公司指派的文書處理工作

• Prepare test plan, test case and testing data
• Perform user acceptance test for system enhancement
• Prepare reports on test results and problems, monitoring and updating test processes.
• Handle other administrative duties