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• Handle correspondence to ensure prompt response to customer requests, enquiries and complaints.
•Perform operation activities contributing to Credit & Revenue Collection performance such as deposit, payment, refunds, aging, debt collections, negotiation with customer and bad debt monitoring. These may include but not limited to chasing up overdue payments via telephone and email, resolving customer queries and issues, managing the Days Sales Outstanding figure, prepare journal entries, assisting the month end, highlighting problem customers to management, and assessing company risks
• Review and create procedures and guidelines that ensure timely payments
•Provide recommendation through analytic review on improving account receivables status to re