• 一般文書處理到公司系統

• Receive visitors at the front desk by greeting, welcome and directing them to the appropriate person
• Provide general administrative support and handle customer enquiries
• Coordinate department’s meeting schedule and booking of meeting rooms
• Arrange travel and accommodation
• Perform ad-hoc duties

•  Handle and resolve clients' verbal and written complaints from different channels
• Conduct thorough investigation, ensure all complaints are handled professionally and settled within internal & external service standards
• Ensure complaints are strictly adhered to the bank’s Complaint Handling Policy, related policies of regulatory bodies and Compliance & Control policies
• Identify & highlight high impact areas from the complaint analysis & liaise with the concerned parties to drive for improvement

-負責一般辦公室工作

-回應查詢, 電話轉線, 接待訪客

-外送文件

• Schedule meetings and manage comprehensive calendars for the director
• Answer phone calls and emails and take messages with professional manners
• Make and manage appointments for the director as requested
• Draft correspondence such as email, letters as well as meeting notes
• Handle ad hoc projects and assignment independently 

• Provide general office administrative and clerical supports.
•  Handle and maintain confidential information and documents.
•  Maintain documentation records and filling system.
•  To assist in daily operations and provide administrative support to the team.
•  To perform quality checking to ensure data accuracy and integrity.
•  Manage distribution of Policy documents and correspondence
•  Perform ad hoc duties as assigned

·      Responsible for general office duties (including document distribution, mailing of claims document and statement).

·      Collect and register all incoming claim cases.

·      Prepare claims reports.

·      Be able to commu

Job Duties:

planning, coordinating and implementing publicity campaigns and programs;

coordinating event logistics, implementing marketing projects, e.g. promotions, publications, video production etc. ;

providing administrative support;

preparing reports, meeting notes, presentation, schedules etc. ;

handling other duties as assigned by supervisors.

• Handle the documentation of onboarding new corporate customer and data maintenance of existing customer in compliance with the related procedures and service standard
• Ensure all account opening and maintenance cases are handled in compliance with regulatory requirements and internal procedures/guidelines
• Maintain the client information with accuracy and up to date
• Process enterprise online banking applications and system maintenance 

• Involved in whole purchasing process such as quotation, vendor selection and development
• Price negotiation according to sales strategy on components and tooling materials
• Cost-saving, sourcing and merchandising, production till shipment delivery 
• The activities are based on the purchasing strategy under consideration of total cost optimization philosophy. 
• Maintain client relationship and service for European market
• Report to Head of Purchasing in HK, liaise with internal teams including HQ Design and R&D Team, QA, Logistics and external suppliers within Asia including China and Taiwan
• Data input to ensure process is aligned with company standards and compliance 

• Lead and manage the team to create strong strategic relationships with business partners to ensure the successful introduction and growth of company products.
• Lead and manage the team to maintain ongoing processes with business partners to drive sales and provide account management.
• Lead and manage the team to work closely with business partners to facilitate and support all of the key activities necessary for successful product launches and marketing development programs.
• Lead and manage the team to keep developing new business partners to drive sales of company products.
• Work with related internal business functions to build strong business network and enhance the reputation of company products in industry.
• Responsible for leading and managing the team to ensure the smooth business operation and excellence.